Refund policy

Return & Refund Policy

Your happiness is important to us.

If you are not completely satisfied with your purchase, we're here to help.

Returns

Returns are accepted within 30 days of receiving your order.

To qualify for a return:

• Item must be unused.
• Item must be in its original condition.
• Item must be returned in its original packaging whenever possible.

Non-Returnable Items

Because every item is handmade, personalized, or custom-made, items cannot be returned unless they arrive damaged or defective.

Damaged Orders

If your item arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the damaged item
• Photos of the package

We'll gladly replace the item or issue a refund when appropriate.

Refunds

Once your return is received and inspected, we'll notify you of the approval status.

Approved refunds will be processed to your original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or an error occurred on our part.

 

Thank you for supporting a family-owned handmade business. Every purchase helps us continue creating unique accessories with creativity, craftsmanship, and care.